Terms & Conditions for Enigma Golf Lab

Welcome to Enigma Golf Lab! We specialize in building custom golf clubs designed to elevate your game. These terms and conditions (“Terms”) outline the agreement between you (“Customer”) and Anomaly Project, LLC – DBA Enigma Golf Lab (“Company”) regarding the purchase of custom golf clubs and related services.

1. Ordering and Payment

  • Orders can be placed through our website, in person, direct message or by phone.
  • A valid credit card or other pre-approved payment method is required for all orders.
  • Full payment is due at the time of order unless alternative payment arrangements are explicitly agreed upon in writing by the Company.
  • Prices are subject to change without notice. The price listed at the time of order placement will be the final price.
  • We reserve the right to cancel or modify orders due to product availability, pricing errors, or other unforeseen circumstances.

2. Club Fitting and Specifications

  • We strongly recommend a professional club fitting to ensure optimal performance.
  • Fitting fees may apply and are separate from the cost of the clubs.
  • If a fitting is not performed, the Company is not responsible for clubs that may not meet your swing characteristics or expectations.
  • Final club specifications, including shaft flex, length, lie angle, and grip size, are confirmed with the customer upon order placement.

3. Warranties and Liability

  • All products come with manufacturer warranties.
  • Warranties cover manufacturing defects and do not extend to normal wear and tear, misuse, or damage caused by the customer.
  • The Company is not liable for any consequential or incidental damages arising from the use of our products or services.

4. Lead Time and Shipping

  • Lead time for custom club builds can vary depending on component availability. Estimated lead times will be provided at the time of order.
  • Shipping costs will be added to the order total and are based on the chosen shipping method and delivery location.
  • The Company is not responsible for delays caused by shipping carriers.

5. Returns and Cancellations

  • Due to the custom nature of our products, all sales are final.
  • Orders cannot be cancelled once they are placed and components are ordered.
  • We will only accept returns for products that are demonstrably defective upon arrival.
  • Returned products must be in their original packaging and unused condition.

6. Intellectual Property

  • The content on our website, including logos, designs, and product descriptions, is the intellectual property of the Company.
  • You may not copy, distribute, or modify any content without our express written permission.

7. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of the State of Arizona.

8. Entire Agreement

  • These Terms constitute the entire agreement between you and the Company regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

9. Amendments

  • The Company reserves the right to amend these Terms at any time.
  • The amended Terms will be effective upon posting on our website.

10. Severability

  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Thank you for choosing Enigma Golf Lab! We are committed to providing you with the highest quality custom golf clubs and exceptional service.

Please contact us if you have any questions about these Terms.

Contact us for questions related to refunds and returns.

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